Our jewelry is crafted from high-quality, jewelry-grade stainless steel with a highly durable silver or 18K gold (vermeil) finish. Each piece is meticulously polished to a mirror-like shine and treated to resist water and everyday wear. We guarantee long-lasting jewelry with a flawless appearance.

The standard production and delivery time is 10 to 15 business days . Since each piece is custom-made—from the calligraphy design to the engraving—this timeframe allows us to guarantee exceptional craftsmanship. Once your creation is complete, you will receive a tracking number to monitor its shipment.

Once your order has been shipped, you will receive an email containing a tracking number. You can use this number to track the status of your delivery on our website or on the carrier's website.

Absolutely. You can provide the first name in the language of your choice (French, Arabic, or other). Our specialized team then transliterates the name into Arabic script, respecting the rules of calligraphy and adapting the layout for a harmonious and aesthetically pleasing result.

Since each piece of jewelry is made to order, personalized items cannot be returned or exchanged except in the case of a defect or error on our part. If you notice a defect or error, please contact us within 14 days of receipt so we can find a suitable solution.

We accept secure payments via Visa, Mastercard, PayPal, and Apple Pay. All transactions are encrypted and comply with the strictest banking security standards, so you can order with complete confidence.

Each Talisma™ piece is the result of bespoke craftsmanship:

• 
  Unique Arabic calligraphy
  
• 
  high-end materials,
  
• 
  made to order
  
• 
  Jeweller quality control.
  
  You are not buying a mass-produced piece of jewelry: you are investing in a work of art that bears your name and your story.

Of course. As soon as your order is shipped, you will receive an email with a tracking number. You can then track your jewelry until it is delivered. If you have any questions, our customer service is available 24/7.

Yes. Every Talisma™ piece of jewelry comes with a 12-month warranty , covering any manufacturing defects. In case of a problem, we will repair or replace the item at our discretion. To activate the warranty, please keep your proof of purchase.

Our pieces are designed to be naturally water-resistant and tarnish-resistant. However, to maintain optimal shine:

• Rinse it with fresh water after exposure to salt or chlorinated water.
  
• Dry it thoroughly and store it away from moisture.
  
• Avoid direct contact with perfume or chemicals.