FAQ
Find here all the answers to frequently asked questions about our products, customization, delivery, and our customer service. We assist you every step of the way to ensure your experience with Talisma is as unique as our jewelry.
Our jewelry is crafted from high-quality materials, including sterling silver, stainless steel, and durable alloys. Each piece is designed to combine beauty and longevity while adhering to quality standards.
Production and delivery time ranges from 10 to 15 business days. We do everything possible to deliver to you as quickly as possible while ensuring meticulous customization.
Unfortunately, personalized jewelry cannot be returned, except in case of a defect or an error on our part. If you have any concerns, please contact us to find a solution.
For a personalized Arabic necklace, you can choose to have the name written in the language of your choice (French or Arabic). Our team will accurately transliterate it into Arabic for engraving.
